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I have been dealing with ICICI bank for the last 8-9 months with my salary account in HCL Technologies Limited, and credit card account (). So far I was very happy with ICICI bank. But today you people shattered all of my myths. If you see my credit card statements then, you will be able to find that how much I do transect on my card. I had cash back on my card before the month of December, when I purchased a product online (From Times Internet). This was never informed to me that you are...

Category : Banks

(0) Replies

Country : India

I am customer of ICICI Bank Ltd, Vikas Puri Branch, New Delhi, India since last 7 seven years and have most relationships like Banking, cards, demat and home loan with it. Despite having multiple relationships, they don't understand the importance and empathy a customer deserves. I had made an online transfer of payment from my savings account on 2nd May 2007 to another visa account and in normal process it should reach in 3 working days. The amount from my account was deducted the same...

Category : Banks

(0) Replies

Country : India

This is Hasmat Reza and I have an Account with ICICI Bank for the past 2 years and its a salary account (004201509432) with 0 balance and I have received the shock of my life today. Your bank has debited all the money from my account and it shows a balance of Rs:31,940/- without any intimation and I would like to bring to your notice that I had called up your customer Care department to ask them and they said that its against your credit card bill. Well Did I authorize you to access my...

Category : Banks

(0) Replies

Country : India

Back in 2006, I changed my address on my Citibank credit card account on the day the payment was due. "The system" would not allow me to make a payment for 2 days, forcing me to be late. Even a call to their call center did not help, because "the system" would not accept a payment for two days following an address change. As a result of them forcing me to be late they increased my interest rate. In late 2008, we, like many in AZ fell a month behind on our mortgage and sought a loan...

Category : Banks

(0) Replies

Country : United States

I have been a user of Citibank cards for years. The majority of my student loans are also through Citibank. I recently obtained a Citibank American Airlines American Express. I pay each of my monthly bills at the beginning of each month, as I am paid monthly. I had the card for only a few months, but I had decided to use it for slightly larger items, such as plane tickets, that I intended to pay off over a 2-3 month period. During the month of April, I made a payment. Then, at the...

Category : Banks

(0) Replies

Country : India

charge dispute reuest was not done when card is active, was fed-up and cancelled card still till now issues unresolved and no one bother to get back at all. 1)called in 3)email 2)went to branch personally 4) emailed again - nothing was finalised since end of march 2010. Card was cancelled and thats it no one explained what happend and no one retrieve my contact records to review what they had done! I could forward the full email to you for reference, thank you. one of my request made...

Category : Banks

(0) Replies

Country : United States

The complaint is a credit card charge dispute. I have mailed two letters via certified mail with return receipt requests to Citibank's Billing Error Department in West Des Moines, IA. The letters have been sent over the past 90 days. Prior to mailing letters I had talked with numerous Citibank representatives by phone and finally was given a name and address to mail my dispute letter to. Citibank has totally ignored my letters by not replying to them. According to the Fair Credit...

Category : Banks

(0) Replies

Country : India

The payment made on May 13 of $100 was not entered on a USPS bill I received in the mail after a lengthy conversation via your 800 number with two individuals because the bank transfer for the payment failed to be registered and so I paid $100 per debit card over the phone on May 12 - this was logged from my Wells Fargo account on May 13th - I was told over the phone that statements to follow would be by USPS instead of bank withdrawal and the account would be credited for $100 and the late...

Category : Banks

(0) Replies

Country : India

never in my life have i experienced worst service over the past 8 months then with Citibank dubai. i am a vice president of a company. my company credit card and personal credit card were cancelled by citibank with a text notification the day before saying it had been compromised. i was in india as i travel alot and tried to pay muy hotel bill but couldnt. i then called citibank spoke to 8 people asked for a manager to phone me back but nothing. they would not and refused to tell me what...

Category : Banks

(0) Replies

Country : India

I've been a Citibank client in the US since 1995, and overseas since the early 80's. I have always concentrated all my business on Citibank, including checking accounts, credit cards, investments, etc. Even when Citibank closed all the financial centers here in upstate NY and transfered my account to M&T Bank, I went online and opened the current account I have. In the last 12 months I haven't used my Checking Plus (overdraft protection) account. Due to the current financial...

Category : Banks

(0) Replies

Country : India

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