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Jewelry & Watches Complaints

I just purchased a replica watch from swiss-replica and received my watch after about 2 weeks in transit. I was excited to see the watch and after tearing through the tightly taped bubble wrap inside the padded watch case I noticed a loud rattle when I picked up the watch. It was broken! I have since contacted customer service (which have always been very quick at responding) and am being told that the watch was inspected before shipping and that I should return it. Great, only problem is...

Category : Jewelry & Watches

(0) Replies

Country : United States

Purchased ring on January 10, 2011 my account was charged on January 11, 2011 was told at the time of ordering it should take two weeks after the third week passed I called and was told that it usually takes 3-4 weeks however, mine was being shipped on Friday and should have it no later than Tuesday. I waited another week then called again only to be told they didn't know what happened but they would gladly cancel the order and refund my money. As of today March 1, 2011 I am still waiting!!!...

Category : Jewelry & Watches

(0) Replies

Country : India

This is a warning to all owners of Tissot Touch Wrist watches I have a Tissot Touch wrist watch, which I love (or maybe used love), and which is perhaps 4 years old. It cost the better part of £500. It has had continuing synchronisation problems (analogue hand display to digital read out) and eventually the retailer who supplied it said it was more serious and had to go back to Tissot - Swatch. They quoted £100 plus to repair it. I complained directly to Tissot - Swatch as the retailer...

Category : Jewelry & Watches

(0) Replies

Country : United Kingdom

In September 2010, my fiance proposed to me with a beautiful one carat diamond ring in white gold from The Diamond Connection. The main diamond is gorgeous and surrounded by smaller diamonds going down the sides of the ring. It looked beautiful until the diamonds on the sides started falling out. I have been without my for many weeks every time a diamond falls out and it goes back for a repair. I don't know if they repair rings at the store but it keeps happening. What kind of place is...

Category : Jewelry & Watches

(0) Replies

Country : India

Jaztime Jewelers of Irvine CA refuses to refund my money on a luxury watch that I purchased from them. Despite verbal assurance ahead of time (pre purchase), the watch was found to be in poor mechanical condition. Upon their request, I gave them one chance to fix the watch. The watch was then mailed back to me yet again in poor mechanical condition. I sent the watch back (again) with written, explicit request to refund my purchase price. Jaztime refused. Jaztime instead (without my prior...

Category : Jewelry & Watches

(0) Replies

Country : India

The first incident:One day I went into Forever 21 the Jewlery and accesories store to buy some mini boots my daughter wanted them. Right by the door they had a sign that read " $12.99 for selected boots" so my daughter picked the boots that had the sticker reading $12.99, when it was time to pay for the boots, the young woman at the register removed the sticker and started charging the full amount of $24.99 for the boots, then I inquired that it was suppose to be on sale but she reply that...

Category : Jewelry & Watches

(0) Replies

Country : India

My wife won a 11cwt diamond bracelet on live tv auction for $2000.00' we were so excited. as they say it was to good to be true. bait and switch operation!!! SCAM!!! received a 4cwt cheap looking bracelet, after many attempts to reach company was told they substitute items. beware! if it seems to good to be true it usually is. Dont buy on late night tv auctions FIVE STAR JEWELRERS AND LIQUIDATORS/FIVE STAR PRODUCTIONS FLORIDA.

Category : Jewelry & Watches

(0) Replies

Country : India

My issue is with my wife's wedding ring that was created in the custom jewelry department at the Wegmans Plaza store. Due to the number of issues with the ring, the number of times the store has tried to correct it, and the irreparable damage caused to the ring by Jared's service department, I am planning to return the ring to the store and demand a full refund of the purchase price of this ring. I will explain in detail the reasons behind this below: Background: I purchased a platinum...

Category : Jewelry & Watches

(0) Replies

Country : United States

Company is a scam. Bought a watch, defect, send it back with the correct info for customs and the company says sorry, you should have lied about the value. A big scam asking customers to send packages insured but lie about the value. Nikki says that since his company is illegal thats the way it must be. SCAM! All chats so far has been submitted to me but he "forgot" to submit the last one - however I have it copied. Avoid this company. Not a serious one - there are other ones better.

Category : Jewelry & Watches

(1) Replies

Country : India

Ordered my ring on 7/6/2008. Checked back on 7/17/2008 and they claimed there was a dispute between their shipping department and FedEx. Did not want to give me the tracking number but said they needed to make another ring. Why make another one unless it was never made? I cancelled the order. By 7/23/2008, I still did not get my refund. They said that the refund was placed on 7/16/2008 but I told them that I never called on 7/16/2008. The guy then changed his tone and said the refund was...

Category : Jewelry & Watches

(0) Replies

Country : India

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