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Diamonds International Complaints - Diamonds International is a scam!

DIAMONDS INTERNATIONAL IS A SCAM! BEWARE! DO NOT GO TO ANY OF THEIR BRANCHES IN THE CARIBBEAN! I visited their store branch at Nassau, Bahamas in June 2012, and bought a 3-stone oval shaped diamond ring. When I bought the ring, I was assured and told by the salesperson and her Manager that the ring I was buying have good quality diamonds on it. In my mind, a “good” quality diamond is at least an SI1 or above, and that is why I negotiated, bought, and paid for the ring for the price of $7, 100. I had asked for an appraisal to ensure that the diamonds on the ring I was buying was in fact a “good” quality diamond. They had informed me that they will issue and give me the appraisal when I had already paid/bought the ring. They had asked me to pay the ring ahead of time and go back to the store to pick it up after they were done sizing it up and converting it to white gold. When I went and picked up the ring, the store was closing for the day, giving me no time to inspect the ring and review the appraisal. When I got to my hotel, I was disappointed when I saw the appraisal that indicated the diamonds are I3 quality (which this rating does not even exist on the official Gemologist rating system). The next day, I immediately called the store, and spoke to an Andy from their Customer Service, informing them of my disappointment and wanted to return the ring. They told me that they cannot accept a return unless I have an Return Merchandise Authorization. They had advised me to call their 800-number on the back of the receipt. I contacted them numerous times, pleaded my case, negotiated an exchange for a better quality ring, but they refused to help me, and will not refund my money back! These people are plain scammers! DO NOT make a mistake of buying any type of jewelry from them, they will rip you off!

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