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IFB Complaints - IFB - Failure of the Company to redress my complaint .

I purchased IFB washing machine as the following model on 8/4/2014 Sr no 012365140319025026 Senorita Aqua sx - 025026 wtsenaqsh6010b They delivered the washing machine with paint defected condition on its body. I asked the IFB business authorities, but they are not replacing the defected item with new one. What is the steps to take legal action on them.

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