Complaints Categories

nil Complaints - mis-selling of policies

To,
The Branch Manager
ICICI Prudential Life Insurance
Opposite BN College
Udaipur(Raj.)
Subject:- Mis-selling and cheating on the name Bonus by senior officers of New Delhi office
Dear sir,
With this letter I want to bring following facts in your knowledge regarding above subject-
1.In the month of November 2009mis Jain an agent came to offer me a marketed related policy on the name of my grand son (Because I was 69) saying that locking period
Is 3 years.I agreed to this proposal because at the end of this period my need of getting admission of my grand son was going to fulfil on receipt of this money.
In free look period I found that policy was wrong because date of birth of my grand was totally wrong.I sent it back to your branch for correction which I got back duly corrected
In the month of Feb.2010. I had a belief on the agent and kept it in record.
2.I continued the payment @rs.2000.00pm against policy no.12839336 and approached your office for payment on completion locking period in nov.2012.your authorised person refused me
Saying that locking period is 5years and not 3years.I was astonished and came back and I had great difficult time to pay fees and other charges.
3.On 10.01.2013 I received a call from one Mahesh Bhardwaj Ph. No.(+9112064981550)confirming it from another his personal no.+919560563903.He said that I hold a vice president in my organisation,I want to inform you that on your policy 12839336 a bonus of rs.28000k is due to pay you.To get this you have to take one more policy on the name of your grand son amounting to rs25200.00.I said I don’t believe this because there no such provision in policy doc.He rplied me that the commission provision of agents not given to them and instead of this
It is given to customers as per IRDA guidelines.In your case bonus 2011an2012 is being given to you.He said following benefits will be given to you:-
! In first week of april 2013 you will receive cheq. Of rs.28000.00as bonus along with yellow pages book to conform that now onwards you need not to pay prem.of rs2000.00pm
And you will be able to withdraw fully deposited amount of policy12839336 and even if you wish you can close this policy.The new policy which you will take you have to give prem.for only 3years and than you can close it.Still I did not believe this fellow& asked him send an email to confirm.He sent me an email(enclosed).signed by one mr.Abhimanyu Pratap singh.
On ID address of Miss shaline Madan of ICICI pr.office New Delhi.So much so that he has quoted me one example of such transaction to one mr. soni of Jodhpur,rajasthan.
4.On his call to local agent mr. Dinesh Sharma came to me for policy and I got another policy amounting rs.25200.00.Policy no of this policy was then given to me as17368805.Mr. bhardwaj also assured me that I can phone him any time for help if required.
5.I enquired and phoned Bhardwaj at the end of 1st week of april2013 he said I am out of station as soon as come to delhi I see that your work is done.Inspite of repeated calls on his personal nos. he only sent me few sms.I also tried on official no.but some KUNAL,kashyap AND VERMA SPOKE.They said sir is on leave because of his sister’s marriage.After few days of my try one Mr.Abhimanyu Pratap singh Rathod said bhardwaj has been transferred toLUCKNOW I am his boss is speaking,you file is with me to get an amount 1.46 lacks you have to get one more policy of49000.00i said I have no money.Next day again he phoned me that I have talked with senior officials they have agreed for18,600.00insurance.I did not beleive this and stopped talking any more with them.
6.Loosing faith in your organisation I surrendered policy no.12839336,an amount of rs 24000.00lost(1st year prem)+policy amount of rs.25200.00(new policy)which is of no use to me
Lost along with great mental pressure created by your people.
7I wish there should be an enquiry on this,cheaters should be punished so that ther can be some check on such persons.Even many such calls are coming to me and many of my knowns.
I also request to kindly compensate me against this financial loss ant mental agony.
With regards,
Yours truly
Yashwant lal Sharma
88new fatehpura
Sukhadia circle,
Saint merry’s school road
Udaipur(raj.)
Date-25-07-2013
1.copy to Head office New delhi
2.Irda etc.

Share This :  

 

 

Comments

Login To Post Your Comments

Username  :

ex : johnpeter
Password  :

password must have min 6 chars
     

  Subscribe to get alerts on complaints of this category
Email Id
Category