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Dell Mobile Complaints - Mobile taken for repair but not returned

Dear Sir/Madam,

I bought a Dell Mobile XCD 35 on 10-June-2011. In April 2012 its display got problems for which i took the Mobile to Dell Service Center in Sector 18, Noida for repair.
Sine the handset was in Waranty period, the attending person there, Mr Jugnu Chauhan, took the mobile from me saying that the set would be replaced and it would take around 30 days for the same.
Now even after almost 3 months, i have not got my mobile yet. I have followed them on phone and on e-mail(Sowmya_A@dellteam.com,Seema_M1@dellteam.com,Sudhana_Mannur@dellteam.com), but nobody gives me the correct information.
Kindly help me in getting my mobile replaced/repaired ASAP.

Thanks and Regards,
Pranav Kumar
+919910033528

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