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HP Extended Warranty Complaints - Overcharged

I bought two HP Pavilion desktops at BestBuy in Jauary. The PCs come with a one-year warranty. I decided to extend the warranty for an extra year. HP, for an odd reason, charges $10/warranty MORE if you buy online than through a sales rep by phone. The rep took 30 min. to complete the transaction, then overcharged us by $80. When I called back with the order number, the new rep couldn't find the first order and said HP could not help me - to call the bank. He also refused to let me talk to his supervisor and said they have no number in the U.S. I called the bank, and they confirmed that I would have to work the overpayment out with HP. I am now being charged for 3 warranties for 2 computers.

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