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Kolors Complaints - Refund

I went to Kolors, Annanagar to reduce weight .
I paid 11, 500 for a pack( 10 days pack).
I attended 5 days. out of these 5 days only 2 days were considered as a weight loss prg. rest of the 3 days wwere considered as maintenance. My famil;y members told me not to go for that as there might be some side effects. moreover I am married after joining, unable to go and talk to them in person. Contacted their reception morethan 10 times and i didnot get a response. I got a response when i told them that i am going to raise a complaint. They told me that the money will not be refunded and asked me to use the amount for beauty pack. I refused. Then they asked me to mail to their MD Shivaji. I mailed him and kept the branch manager sangeetha in CC. I mailed him on 18th oct. I havenot got any response till now. That weight loss pack is wasting of time and money . I just want my money to be refunded Please help me. Thank You.

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